When will my student loan disbursement be credited to my student account?
If you have met all eligibility and enrollment requirements, federal regulations require that student loans be credited to your account no sooner than 10 days before the first day of classes for your earliest enrolled session in the semester.

How will I know that my student loan disbursement has been credited to my student account?
Federal regulations require that USC Student Account Services/Cashier’s Office notify you via your USC e-mail account every time certain federal financial aid funds are credited to or debited from your USC Student Account. Funds included in these notifications are:

  • Federal Direct Subsidized Stafford Loans
  • Federal Direct Unsubsidized Stafford Loans
  • Federal Direct Parent PLUS Loans
  • Federal Direct Graduate PLUS Loans
  • Federal Perkins Loans

You can also check all the activity on your student account by logging in to USCe.pay.

Why haven’t my student loan disbursements been credited to my student account?
Before the Student Account Services/Cashier’s Office can credit your federal student loans to your student account, the Financial Aid Office must verify that you are eligible and have completed several important requirements.
You can visit OASIS via your myUSC Portal, My Financial Aid and Documents, and/or www.studentloans.gov to complete or verify much of this information on your own.
Check My Financial Aid and Documents to confirm that you have completed all necessary requirements, such as:

  • Have you completed a Stafford Loan Request Form online to borrow the federal student loans included in your Financial Aid Summary?
  • Have you submitted all the documents listed as “Required” to determine your eligibility for financial aid?
  • Have you maintained financial eligibility for the loan(s) in your Financial Aid Summary?
  • Does your actual enrollment level match the enrollment plan indicated on your Financial Aid Summary (e.g. full-time, half-time)?
Check www.studentloans.gov to confirm that you have completed all necessary requirements, such as:
  • Have you completed loan counseling for first-time federal student loan borrowers online?
  • Have you completed a Federal Direct Loan Master Promissory Note (MPN)?
If you (or your parent) are trying to obtain a Federal Direct Graduate PLUS Loan or a Federal Direct Parent PLUS Loan:
  • Have you (or your parent) completed a Federal Direct PLUS Loan Master Promissory Note (MPN)?
  • Have you (or your parent) met the Department of Education’s credit criteria for the program?
If you have not met the Department of Education’s credit criteria for the Federal Direct PLUS Loan program:
  • Have you appealed the credit decision and was the appeal approved?
  • Have you applied with a credit-worthy endorser (co-borrower) who has been approved?
If your appeal was approved or if you applied with an approved endorser:
  • Have you completed a separate Federal Direct PLUS Loan MPN for each Federal Direct PLUS Loan in your Financial Aid Summary?

My student loan disbursements were previously credited to my student account, but I received a notification from the USC Student Account Services/Cashier’s Office that says the loans were removed. Why?
PLEASE NOTE: Sometimes the removal of your student loans from your account may be only temporary. Please check back in 1 to 2 business days to allow the Financial Aid Office to make adjustments.

Per federal regulations, the Financial Aid Office is required to reassess your eligibility for federal student loans when you:

  • Receive additional aid from an academic department or outside agency;
  • Appeal to reinstate eligibility after failure to maintain Satisfactory Academic Progress (SAP);
  • Appeal to the Financial Aid Office to change your Estimated Family Contribution or Estimated Cost of Attendance;
  • Change your enrollment plan from one enrollment level to another (full-time, half-time, dissertation/thesis levels);
  • Change your actual enrollment to a level that does not match your enrollment plan; or
  • Change an element on your Free Application for Federal Student Aid (FAFSA) that requires you to submit a correction to the Federal Processor or to sign your FAFSA.
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