University of Southern California
Ticket Office
USC
Ticket Office

Ticket Office

About the Ticket Office

Services

Contact Information

Frequently Asked Questions

Hours

Payment Options

Attractions & Entertainment Discounts Information

Frequently Asked Questions

1. Does the USC Ticket Office sell tickets for downtown Los Angeles venues or events (such as Lakers games, Kings games, Dorothy Chandler Pavilion, Ahmanson Theater)?

    Answer: No, not on a general basis. Occasionally there may be a special college night. These special tickets will be advertised through campus mail, by display at the office, and on the web site.

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2. Do you have information about events in the Los Angeles area?

    Answer: Only on a limited basis. For complete information you should check online or the calendar section of the Los Angeles Times, especially the Sunday calendar.

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3. Will I get the same seats as last year? (Football & Basketball season tickets)

    Answer: Patrons will generally receive the same seat locations from the previous year. Patrons will be contacted in any cases where seating may change drastically.

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4. Can I purchase additional tickets next to my current seat locations?

    Answer: Generally, no. Season tickets are allocated with priority for season ticket patrons. Additional individual event tickets are seated after season ticket allocation, and adjacent seats may not be available. After season allocations are completed and individual events are requested, if adjacent seats are available, they will be assigned. For additional season tickets ordered, seats will only be assigned based on priority and availability within the priority area.

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5. Where will my seats be assigned?

    Answer: Athletic Event Seat Assignments:
    (For Football and Basketball seating, please refer to stadium maps.) Renewal season ticket orders are allocated first, based on priority levels and donor status. Additional individual games ordered by season ticket holders are assigned next. After that, new season orders are allocated. Then, individually ordered games are assigned based on time of order (chronologically). For Football, individual games are generally assigned in section 3, 13, and 16. However, seating may improve based on availability during the particular season. Individual games for Volleyball, Baseball, and Women's Basketball are available at the events. For other Olympic sports, which may have paid admission, tickets are available at the events.

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    Answer: Campus and Arts Events Seating:
    The best available seating is assigned at the time of order. If seats for a particular event cannot be assigned over the phone at the time of order, allocation will be prioritized based on the time an order is received. For some events certain sections are reserved for donors or invited patrons. All other seating is prioritized based on the time orders are received. Seating for non-reserved seating events is on a first come, first served basis.

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6. Is disabled seating available?

    Answer: Yes. Wheelchair seating is available for disabled patrons and an attendant. Other special seating requests should be made when ordering. Based on available seats, every effort will be made to accommodate these requests.

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7. When are tickets mailed? (Football & Basketball)

    Answer: Season tickets are mailed approximately 5 weeks before the first home game. All tickets ordered for individual games will be mailed approximately 3 weeks in advance of the first event ordered. Season and individual events are always mailed separately from each other. Tickets ordered within 9 days of an event will be held in Will Call. (See Will Call information.)

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8. When are tickets mailed for Campus and Arts events?

    Answer: Generally within 3 days of the order. Events with special order or invitation status may have different established mailing times.

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9. When and where can Will Call tickets be claimed?

    Answer: Will Call can be claimed in the USC Ticket Office beginning 2 weeks prior to an event. A photo ID is required to claim tickets. Will Call is available in the Ticket Office up until close of business on Friday before a weekend event, or until close of business the day of a weekday event. Will Call is then available at the venue: 3 hours prior for Football, 1.5 hours prior for Basketball, 1 hour prior for most campus and arts events.

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    Will Call Locations:
    Los Angeles Coliseum: South side of the Coliseum at gate 4.
    Galen Center: On the corner of Jefferson & Figueroa, North Box Office.
    All Campus Venues: At the main entrance to the venue.

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10. Where do I park for USC events?

11. Where can tickets be purchased?

    Answer: Through the USC Ticket Office during business hours, by phone, online at the Ticket Office website, or at the event (by availability). See the General Information section for payment options and additional information.

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12. Are youth and senior prices available?

    Answer: Yes. Seniors are considered ages 60 and over. Youth are considered ages 3 to 12. For Athletic events children age 2 and under are admitted free, provided they will be sitting on an adult's lap and will not be occupying a seat of their own. These tickets may be purchased in person only at the event and not in advance.

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USC Ticket Office • Student Union Building 100 • Phone: (213) 740-GOSC