USC Classroom Scheduling Office
Frequently Asked Questions
After I submit a room reservation request, how will I get notification of my room assignment?
You will receive a system confirmation via email.
How can I make a time/date/room change on a confirmed request?
Provide the new information on your confirmation email and reply via email, so that we can access your original request quickly. Also, if pertinent, give the reason for the change, so that your event isn’t scheduled in the same building or same type of room, if this is why the change was requested.
If a classroom is locked, whom do I call to open the door?
On weekdays, call the Customer Resource Center in Facilities Management Services at (213) 740-6833. On weekends, call the Department of Public Safety (DPS) at (213) 740-6000.
If classroom furniture is missing, whom do I contact to replace the item(s)?
All classrooms should be equipped with an instructor’s table and chair. If furniture is missing, you can contact us at (213) 740-4612 or firstname.lastname@example.org. We will contact Facilities Management Services, or you can contact them directly at the Customer Service Center in Facilities Management Services at (213) 740-6833.
How can I find the capacity of a specific classroom?
Check the Classroom Scheduling Room List.
How can I find out if a classroom has internet access, a computer projector, and other media equipment?
Check the Classroom Scheduling Room List. (link) If a room has an asterisk listed under Media Equipment on the list, contact ITS Multimedia Services for more information.
What if another class/event is in my scheduled room?
If possible, don’t interrupt the instructor/speaker. Ask a student in the room near the doorway for their class/event information. Call Classroom Scheduling immediately at (213) 740-4612 with the specific classroom and both classes/events information, so that the conflict can be resolved.