Agent CUSTOMER

• Qualifications
• Responsibilities
• Dimensions
• Interface

• ?skill list in CUSTOMER?;

• J&A (?task-no?) ?brief description of J&A in CUSTOMER?
• CUSTOMER_ASSIST (?task-no?) ?brief description of CUSTOMER_ASSIST in CUSTOMER?
• ASSIST_END (?task-no?) ?brief description of ASSIST_END in CUSTOMER?
• CUSTOMER_APPROVAL (?task-no?) ?brief description of CUSTOMER_APPROVAL in CUSTOMER?
• ASSIST_CUSTOMER (?task-no?) ?brief description of ASSIST_CUSTOMER in CUSTOMER?
• CONTACT_PROCURE (?task-no?) ?brief description of CONTACT_PROCURE in CUSTOMER?

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