| Benefit Plan |
What You Need to Do |
Documentation Required |
eTrac |
Paper |
When |
 |
Medical |
Remove your deceased dependent from your coverage |
copy of death certificate |
|
|
30 days |
 |
Dental |
Remove your deceased dependent from your coverage |
copy of death certificate |
|
|
30 days |
 |
Flexible Spending Account |
Start or change the amount of a health care or dependent care FSA |
|
|
|
30 days |
 |
Dependent Life Insurance |
Submit a claim for the life insurance benefit through Benefits Office. If the deceased dependent was the only eligible dependent you had covered, stop the dependent’s coverage. Review/update your beneficiary designations |
original death certificate (may take up to six months to receive) |
|
|
|
 |
Supplemental Accidental Death and Dismemberment Insurance |
Submit a claim through Benefits Office for the AD&D benefit if applicable. If the deceased dependent was the only eligible dependent you had covered, stop the dependent’s coverage. Review/update your beneficiary designations |
original death certificate and proof of accidental death such as a police report |
|
|
|
 |
Long Term Care |
Contact John Hancock at (888) 524-6167 to discontinue premium for your deceased dependent. |
|
|
|
anytime |
 |
AFLAC |
Contact AFLAC (800) 992-3522 directly to discontinue the premium for your deceased dependent. |
|
|
|
anytime |
 |
Retirement Plans |
Review/update your beneficiary designations |
|
|
|
anytime |
 |