University of Southern California

Frequently Asked Questions:

Please click on the links below to find solutions to common issues. If you require further assistance, contact us via e-mail or by phone at (213) 740-1111.

USConnect is intended for undergraduate applicants only. Undergraduate applicants for fall 2014 will receive an e-mail notification once their USConnect account is available. Please allow approximately five (5) business days once the USC Office of Admission has received and processed your application for admission. Until your USConnect account is available, you can log in to the Common Application to check the status of your application. Please contact us if the Common Application indicates it has been more than (five) 5 business days since your application was submitted.

Graduate applicants should log in to My Financial Aid and Documents to access financial aid services.

Current USC students should log in to myUSC to access financial aid services.
If you are an undergraduate applicant, your account will be created automatically once the USC Office of Admission has received and processed your application for admission. Once your account has been created, you will receive an e-mail with login instructions. To make sure you receive the e-mail, please add SConnect@usc.edu to your address book or safe sender list.
Click on the Request Password link to have a temporary password e-mailed to the address used to submit your Common Application.
We strongly encourage you to keep your current e-mail address, if possible. If you do need to change your e-mail address, however, please send your request to SConnect@usc.edu from your current address. In your request, include your current e-mail address, the requested e-mail address, and your USC ID number. If your request comes from the new e-mail address, additional information may be requested for security purposes.
To access all available services within USConnect, you must set your Web browser to enable pop-ups or create an exception for USConnect (usconnect.usc.edu). You can obtain specific instructions via your browser's Help menu.
The services displayed within USConnect are determined by your admission or enrollment status with the Offices of Admission and Financial Aid. Additionally, some services may be available only during particular times of the year. If you feel your status needs to be reviewed or updated, please call us at (213) 740-1111.
Each service or application you access via USConnect will have its own timeout settings. Although USConnect generally times out after one (1) hour, this will not affect other open applications or services, and you should remain logged in to them.