Check Refund Request Form

Fall 2012 refunds for qualifying credit balances will be available
beginning Wednesday, August 22, 2012...

Automatic refunds for students signed up for eRefunds (ACH / Direct Deposit service)
will also begin at that time.

eRefund (ACH / Direct Deposit) Service:

When you sign up for the ACH/Direct Deposit service, eligible refunds for qualifying credit balances
are processed AUTOMATICALLY, year-round, when eligible (Fall / Spring: Wednesday before start of classes, Summer: 1st day of classes). It takes 2-3 business days for your bank to make funds available.
Sign up using USCe.pay system (see lower left of 'my account' page).

New APPLICATIONS for eRefunds (ACH / Direct Deposit) require 3-5 business days
for processing (all new applications must be prenoted, which means that we electronically
notify your bank that we will be sending refunds to your account).

If you are not signed up for eRefunds, you may complete this form to request a mailed refund check of a qualifying credit balance on your Student (CRS) Account (when the credit balance is NOT the result of debit/credit card overpayment).

If the credit on your student account is the result of a debit/credit card overpayment, please use:
<Debit/Credit Card Payment Refund Request>.

Once you see a refund transaction post to your student account (see USCe.pay TRANSACTIONS page), it takes up to 10 additional business days for processing and mailing of the check. Checks mailed outside the U.S. will take longer.

Please do not use this form if:

you have signed up for USC Payment Plan -or- if the credit balance is a result of USC Payment Plan
If you have a payment plan account, you must contact Student Financial Services at (213) 740-4077, or send email to: uscsfs@usc.edu to submit a refund request.
you have a credit balance as a result of: debit/credit card payments or debit/credit card payments combined with any other transactions including loan advances. Please use the Credit Card Refund Request form so that we may first refund your debit/credit card up to the amount you charged. Any credit balance remaining can then be refunded to you by check or ACH (direct deposit) at your request.

Original Payment Method:

	Checking /or/ Savings (any U.S. Bank other than USC Credit Union) If you are requesting a refund of a qualifying credit balance resulting from an overpayment made via a checking or savings account, we cannot process a refund until we have confirmation from our bank that your payment has been settled, which may take a minimum of 10 business days.
	Other If you are requesting a refund of a qualifying credit balance resulting from: Financial Aid (scholarships, loans, etc.), TAB, etc.

*required

Name:

* required

USC ID:

* required, please enter your 10-digit USC-ID

Phone:

(optional, format is "nnn" "nnn-nnnn")

USC Email
Address:

* required, ends in "@usc.edu"

Other Email Address:

(optional)

Mailing
Address:

Please enter address* to be used when mailing refund check.
The address entered must match the address displayed on USCe.pay's PROFILE page.
*required
*required

I have checked my account on USCe.pay and currently have a credit balance on my student account.
I would like to request a refund check to be mailed to me at the address entered above...

note: Payroll and Stipend payments are not handled by Student Financial Services.
Please contact your Home Department coordinator or Financial Aid Office regarding these payments.

I am NOT signed up for ACH / Direct Deposit service...
please mail a refund check to the address entered above.

Comments:
(optional)

*required

Processing Time for ACH Applications:
5-7 days	Automatic (ACH) setup for NEW applicants: ACH / Direct Deposit APPLICATIONS require 3-5 business days for handling (as we prenote your account, ie: electronically notify your bank that we will send refunds to your account). Once the prenote process has completed, a refund request may begin processing, which takes an additional 2-3 business days.
Once you see a refund transaction post on your student account (see USCe.pay TRANSACTIONS)
2-3 days	Automatic eRefunds (ACH/Direct Deposit - when no credit card payments were used): Once you see the "Cashier's Office" refund on your student account, your refund has been processed and submitted to your bank. The money will be posted to your bank account 2-3 business days later, depending on your bank (i.e.: Refunds processed on Fridays should be available by Wednesday. Refunds processed on Monday should be available by Thursday).
7-10	Debit / Credit Card refunds: If you settled any portion of your student account with a debit/credit card, the portion paid by debit/credit card is credited back first. Debit/Credit Card refund processing time may take up to 10 business days. Any additional monies will be processed as an ACH or check refund. (See REFUNDS for information about refund processing time on other types of refunds)
10+ days	Check refunds (by mail only): Your refund may take up to a minimum of an additional 10 business days for processing and mailing (longer if mailed outside US).

Rev. 08/17/2012

Helpful Links to Related Departments:

Departmental 'BUR' Users

USCard

USC Cashier's Office, Los Angeles, California 90089 Ph: (213) 740-7471