USC Human Resources Administration

Job code: 111319Word Processor, Supervisor

Grade: H |Overtime eligible: No |Date approved: April 7, 2005


Supervises staff and operations of word processing unit. Oversees production of a variety of electronic documents.


Priority Time (%) Task (Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.)

% Supervises the work of other word processors within a work unit. Analyzes the workload, determines priorities and staff capabilities, and distributes work among staff for various projects. Maintains contact with work originators regarding deadlines, etc. Generally performs work of a similar nature.

% Assists in recruitment, screening, hiring, orientation and training of unit staff. Evaluates employee performance and provides guidance and feedback. Counsels or disciplines employees, as required.

% Operates word processing equipment and software packages to store, edit, format, print and revise correspondence, statistical tables, reports and other printed materials. Documents may require knowledge of scientific terminology, specific standards and formats, and established procedures.

% Advises other staff members and/or departments on the capabilities and uses of electronic word processing, graphics, desktop publishing and related applications. Assists others in selecting most appropriate software program and applications for project.

% Maintains currency concerning new software programs and applications, new hardware, and related peripheral equipment. Reads industry publications and networks with others, as assigned or appropriate.
Essential % Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with university public safety department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.
Emergency response/recovery:    
In the event of an emergency, the employee holding this position is required to "report to duty" in accordance with the university's emergency operations plan and/or the employee's department's emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed.


Minimum education Preferred education
Specialized/technical training Bachelor's degree
Minimum experiencePreferred experience
2 years 2 years
Minimum field of expertise Preferred field of expertise
Word processing/English composition Computer science/English composition
  • Analysis
  • Assessment/evaluation
  • Communication—written and oral skills
  • Conflict resolution
  • Consulting
  • Counseling
  • Interviewing
  • Knowledge of applicable laws/policies/principles/etc.
  • Organization
  • Planning
  • Problem identification and resolution
  • Project management
  • Research
  • Scheduling
  • Staff development
  • Supervisory Skills
  • Teaching/training
  • Dictation equipment
  • Computer and peripheral equipment
  • Word processor
Supervises level
Supervises employees, who do not supervise, performing administrative, clerical/secretarial work


Employee: Date:
Supervisor: Date:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The University of Southern California is an Equal Opportunity Employer