USC Human Resources Administration

Job code: 115011Credit Union Teller II

Grade: E |Overtime eligible: Yes |Date approved: July 1, 2003


Monitors the work flow of the Teller Department, ensuring prompt and efficient handling of member transactions and inquiries. Schedules and assigns work to tellers and provides assistance in processing transactions and resolving problems.


Priority Time (%) Task (Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.)

% Assigns work to tellers.

% Assists in teller balancing as needed.

% Balances the change fund and prepares and deposits checks for the credit union.

% Performs teller transactions.

% Determines cash needs of the branch.

% Controls vault cash. Orders, receives, maintains, secures, distributes and balances vault cash.
Emergency response/recovery:    
In the event of an emergency, the employee holding this position is required to "report to duty" in accordance with the university's emergency operations plan and/or the employee's department's emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed.


Minimum educationPreferred education
High school or equivalent  
Minimum experiencePreferred experience
1 year  
Minimum field of expertisePreferred field of expertise
Lead teller experience in a credit union. World data processing experience.
  • Assessment/evaluation
  • Communication—written and oral skills
  • Counseling
  • Interviewing
  • Leadership/guidance skills
  • Organization
  • Problem identification and resolution
  • Scheduling
  • Calculator
  • Computer and peripheral equipment
Supervises level
Leads one or more employees performing similar work



The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The University of Southern California is an Equal Opportunity Employer