September, 2003 

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As we begin September 2003 at the USC School of Dentistry, we welcome the new dental hygiene and dental classes, the advanced standing international doctors, the new dental specialty residents (Advanced Education in General Dentistry, Endodontics, General Practice Residency, Oral and Maxillofacial Surgery, Orthodontics, Pediatric Dentistry, Periodontics and Prosthodontics), and the graduate students in Craniofacial Biology. And, we celebrate our entire USC School of Dentistry full-time student population of more than 800 learners and 800 faculty and staff (i.e., full-time and part-time faculty, and full-time staff). Along with our more than 8,000 alumni and friends, and the more than 32,000 patients we treat or evaluate each year, we comprise the extraordinary USC Dental Community. Welcome to a new trimester of education, research, patient care and service as we celebrate 106 years of shaping and influencing what is thought, what is taught and what is practiced in the oral health professions around the world.

We have come a long way from the modest building in downtown Los Angeles where the USC dental program began in 1897 with eleven students. In September 2003, we are physically located on the University Park Campus in the Norris Dental Science Center and on the Health Sciences Campus in the Center for Craniofacial Molecular Biology and the Los Angeles County + USC Medical Center. Further, through service learning, we learn and provide patient care at multiple venues throughout Southern California. For example, we provide children with comprehensive patient care at Childrens Hospital Los Angeles, Long Beach Memorial Hospital, Children’s Dental Center in Inglewood, USC Clinic at the Union Rescue Mission, QueensCare/USC Mobile Dental Clinic at numerous elementary school sites of Los Angeles Unified School District, and with our traditional mobile clinic program at 14 different sites—from Bakersfield to the California-Mexico border. In addition, we recently initiated a cooperative agreement with Children’s Hospital San Diego. Internationally, our students and faculty spent their spring break providing oral health care for children in Belize and Mexico over the last few years.

As you might surmise, a major opportunity for USC is to provide comprehensive oral health to children and their caregivers in order to reduce severe oral health disparities in Southern California where more than 25 percent of children (birth through 15 years of age) live in extreme poverty, well below the federal poverty level. The opportunity is to be able to provide numerous and complex clinical learning experiences for our students and residents while reducing oral health disparities in the underserved populations. The number one chronic disease of children is dental caries, which is eight times more common than asthma. Oral-facial pain and infection related to severe dental caries in children is the number one reason for students missing school and estimated nationally at 52 million hours each year according to the evidence provided in the Surgeon General’s Report Oral Health in America published in June 2000 and readily available on the Internet. However, a major challenge for each of us within the USC dental community is to enthusiastically accept the requirement for calibration of students, residents, faculty and staff so that the standard of patient care in any of these multiple USC clinical venues always reflects quality and comprehensive oral health care for all patients.

One approach for USC to actually realize quality assurance and quality controls at all clinical venues is to introduce the Office of Quality Assurance and to engage more clinic faculty to rotate through these various venues and to thereby improve the cooperation and coordination of quality education, research, patient care and service throughout the USC clinic experiential learning environs. We have initiated the planning for this process and will soon provide a detailed description of how this strategy can and will be applied at USC. The anticipated goal is to seed and nurture a USC school-wide positive attitude that translates into “how are we doing, and how can we do it better” throughout our learning community. Our objective is to assure that clinical competencies are learned and ideally practiced throughout all of the USC clinical learning venues.

This is particularly important when considering diagnosis, treatment planning, treatments and evaluation of oral health care outcomes. Here our shared goal is to utilize available information technology to measure and document learning coupled with patient care. For example, accurate diagnosis is the cornerstone of oral health care! To plan a successful treatment for a patient, a doctor (student, resident, faculty) must first determine the nature of the disease, disorder or illness. In most branches of the oral health professions, doctors (students, residents and faculty) can base their diagnosis on objective tests: various types of imaging to visualize a broken tooth, patterns of dental caries penetration through enamel and dentin, a periapical abscess, bone loss around teeth, periodontal pocket depth, a tumor, for example; or perform a surgical biopsy to obtain tissues for histopathology to identify putative malignant cells. Fluid samples can be obtained from saliva or crevicular fluids to identify and quantitate microbial infections and/or levels of biomarkers (molecules) that can be informative for the progression of viral, bacterial or yeast infections. These and many other objective diagnostic sources of information can be used to advance evidence-based dentistry.

This diagnostic data can also be integrated into our new school-wide databases to better define, document, measure, compare and evaluate many qualities of our oral health care educational programs. The activation of axiUm will take place this month following the six months of beta testing that has been completed within our USC intramural faculty group practice located in the University Village. The new USC axiUm patient management information technology system will enable a new era of objective and quality patient care at the USC “Centers of Oral Health Care.” Yes, we must anticipate an era of change and adjustments, frustrations and delays, yet eventually all of our clinic programs will be enabled with a new set of tools to complement the USC tradition of clinical excellence. Your flexibility and cooperation are being called upon to make these technological transitions effective as well as comfortable. Information technology training programs for students, residents, faculty and staff are in progress. Our USC learning organization is discovering new ways to better manage patient care.

I’m excited (and I hope you are) as we begin my fourth year as the 11th dean of the USC School of Dentistry. With your continued support, we are advancing the depth and breadth of our numerous academic programs in the wonderful School of Dentistry. I take pride in our shared past, and I anticipate continued celebrations for our future.

I wish all of us, each and every one of us, a most successful 2003-2004 academic year. By success I mean the courage and confidence to take on challenging problems. By success I mean having the passion, courage and persistence to continue through difficulties. I mean the talent and tenacity to complete what we begin. I mean being successful at our choices, the roads we choose, the meetings we make, the mountains we move, and always, the example we set. For me all of these features characterize success. And as we periodically evaluate our journey, our progress, our success, we not only celebrate what we have accomplished, but who we are and how we made true progress.

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