University of Southern California

Computer Help

Technology Support Center

The Norris Medical Library Technology Support Center assists USC Health Sciences Campus faculty, staff and students with USC computer accounts, and the use of the library’s computers, software, computer resources and services.

Contact:

(323) 442-1968
medlib@usc.edu

Hours:

Monday – Friday: 8:00 am - 4:00 pm
Saturday: 9:00 am – 1:00 pm
Sunday : 2:00 pm – 8:00 pm

For support with:

  • Applying for and activating USC computer accounts for email and web services
  • Resetting USC computer account passwords
  • Wireless use in the Norris Library
  • Library software
  • Accessing Licensed eResources
  • Printing at the Norris Library
HSC Computer Contacts
Biokinesiology & Physical Therapy

Chad Louie
(323) 442-1819
Email: clouie@usc.edu

Doheny Eye Institute DEI Information Systems
(323) 442-7140
Keck School of Medicine Help Desk
(323) 442-4444
kecktech@keck.usc.edu
LAC+USC County Medical Center LAC+USC Information Systems/PC Support
(323) 226-2100
Norris Cancer Hospital
(not the Cancer Center)

Information Technology Call Center
(323) 442-8440
Email : usc-itsupport@health.usc.edu

Occupational Science and Therapy John Wolcott
(323) 442-1539
Email: wolcott@usc.edu
Rancho Los Amigos Hospital Joseph Vu, Network Engineer
(562) 401-7280
Pharmacy, School of Chris Coppa
(323) 442-2136
Email: pharmit@usc.edu
University Hospital Information Technology Call Center
(323) 442-8440
Email : usc-itsupport@health.usc.edu
USC Computer Accounts

Norris Medical Library Technology Support Center
(323) 442-1968
Email: hscaccts@usc.edu

USC Networked Computers

Customer Support Center
USC Information Technology Services
(213) 740-5555
Email: consult@usc.edu

Ovid Help

The Norris Medical Library provides help in using Ovid and troubleshooting technical problems.

Safari Tech Books Online

The university licenses Safari Tech Books Online an electronic reference library of computer application user and training manuals. A broad range of topics are covered from Microsoft Word and Adobe Photoshop to database development and security.

ITS Customer Support Center

The ITS Customer Support Center assists USC faculty, staff and students in connecting to the USC network, USC email, Blackboard and other university computing resources.

Contact:

(213) 740-5555
consult@usc.edu

Telephone Support

Hours
(213) 740-5555

Walk-in Support

Appointments are highly recommended.
Monday - Friday: 9:00 am - 5:00 pm
The Customer Support Center is located on the University Park Campus in the Leavey Library Lower Commons.

For support with:

Revised 10/15/13

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©2009  Norris Medical Library   2003 Zonal Ave,   Los Angeles, CA 90089-9130    (323) 442-1116   medlib@usc.edu