Consulting. The ITS Consultants may be familiar with the language and general operations of this software, but it may be necessary to make an appointment with a member of the full time staff in order to receive detailed help. Support of statistics software is the responsibility of the ITS Statistics Consultant with the participation of other full-time ITS staff. These people may be contacted through the ITS Customer Support Center as shown here.
Customer Support. USC students, staff or faculty who would like information about ITS Workshops or about obtaining site-licensed software or other computing-related questions should visit the Customer Support Center in Leavey Library Lower Commons, or call 213.740.5555, or send eMail to <consult@usc.edu>
Documentation. This document, and many others on a variety of topics, are available in the ITS Customer Support Help System, available on the World Wide Web at:
You can find Statistics Software Help Documents through the search engine at this same URL, or go directly to them at:
Newsgroups. Another source of information, this one providing the opportunity to exchange thoughts with other users, is the newsgroup 'usc.comp.all.stat.users'. For more information about reading news, subscribing to newsgroups, and related topics, visit