Overview of Services for Students
USC's Information Technology Services (ITS) provides a variety of services to support students in their learning, research, and other activities. This page will give you an overview of these services.
Before activating your USC computing account, you must be registered for classes or have paid your tuition deposit and certified that you will be attending USC. You also must agree to observe the university’s computing policies, which are available at cio.usc.edu/policies.
USC expects members of its community to familiarize themselves with copyright laws as they pertain to the educational environment. You can find a copy of the annual copyright compliance letter that is sent to all students at cio.usc.edu/copyright/letter, along with links to other important information about illegal file sharing.
When you are ready to activate your USC computing account, go to www.usc.edu/firstlogin.
Go to www.usc.edu/its/connect/registration to learn about registering your personal computer or mobile device for the USC network.
As a USC student, you receive a special Gmail account that allows you to use your @usc.edu email address. This account gives you 25 gigabytes of online storage space and provides access to Google's online word processing and spreadsheet programs, sharable calendars, and more. You may sign up after you have completed the first login process. See www.usc.edu/its/google for information about eligibility and activation instructions.
The USC Network
You can connect to the USC network wirelessly or through ResNet.
USC provides two wireless networks, an encrypted, high-speed network for students, faculty, and staff, along with an open guest wireless network. For information about connecting to the wireless networks, see www.usc.edu/its/wireless.
All the rooms in USC residence halls are connected to ResNet, a high-speed wired computer network. More information can be found at www.usc.edu/its/resnet.
Illegal File Sharing
ITS provides a variety of resources to help students understand copyright issues related to digital media and file-sharing technologies, along with the risks of illegal file sharing.
See cio.usc.edu/policies/copyright for more information.
USC Computing Centers
The USC computing centers, listed below, offer technology-enhanced collaborative spaces, computers, wireless networking, laptop lending, and wireless printing services for USC students, faculty, and staff. Laptop lending is available at Waite Phillips Hall of Education, King Olympic Hall, and Henry Salvatori Computer Science Center. You may be asked to show your USC ID card.
- Leavey Library’s Information Commons (LVL lower level and second floor)
- Waite Phillips Hall of Education (WPH B34)
- King Olympic Hall (KOH 206)
- Henry Salvatori Computer Science Center (SAL 125)
For more information, including computing center hours, visit www.usc.edu/its/spaces/computingcenters.
MyUSC (my.usc.edu) is the university's portal, designed to provide personalized access to wide-ranging campus resources in a single location. Features include university and student group announcements, university news and events feeds, and access to online registration, OASIS, Blackboard, and other online services.
USCmobile (mobile.usc.edu) provides access to a broad range of USC content from your smartphone or tablet, including campus directories, maps, news, events, tram routes and arrival times, and more.
As a USC student, you receive access to lynda.com, an online training provider offering more than 1,500 courses with 87,000 videos on a broad range of computing and technology topics, including Google Apps, Blackboard, Adobe products, Microsoft Office, web design and development, audio/video production, computer programming, and mobile devices. For access, visit www.usc.edu/its/lynda.
Alerts and Documentation
You can find computing alerts and announcements on the ITS homepage at www.usc.edu/its. The ITS website also contains documentation on connecting to the USC network and using supported software programs.
Antivirus and Other Software
Free antivirus and other software is available for download at software.usc.edu (valid USC login required).
For useful information about IT-related security threats and updates, including warnings about the latest phishing attempts, go to the ITS Security Blog at it-security.usc.edu.
Blackboard (blackboard.usc.edu) is the online learning management system used by USC instructors to provide you with digital copies of syllabi, course notes, handouts, media files, website links, and hosted discussion forums.
Blackboard allows you to upload assignments, take quizzes, communicate with classmates, and track your grades and progress in your classes.
Blackboard Mobile Learn
Blackboard Mobile Learn (www.usc.edu/its/blackboardmobile) is a free application that allows you to access your Blackboard course information directly from your mobile device. With Blackboard Mobile Learn, you can view documents and course rosters, create threaded discussion posts, comment on blogs and journals, check grades and assignments, and more.
ITS offers online documentation on a variety of supported computing topics at www.usc.edu/its.
For help with network connectivity and software, please contact the ITS Customer Support Center by emailing email@example.com or calling 213-740-5555. Walk-in support is available in Leavey Library’s Information Commons, on the lower level. See www.usc.edu/its/csc.
July 15, 2013