 USC Blackboard Help
Questions? Blackboard help is available day and night throughout the year.
Blackboard System Maintenance Schedule
Any regular system
maintenance and server restarts are scheduled each Saturday morning
between 12:01 am and 6:00 am Pacific. All users should be aware that the
system may become unavailable during this maintenance time.
 A Blackboard Site for Every USC Course.
A Blackboard course website
has been automatically created for every fall 2011 course at USC. These
Blackboard courses are currently visible only to the instructor.
After instructors have added
content to their course, they can make the course available to students
by logging into Blackboard and doing the following.
- Under 'My Courses Plus' in the far right column, click the tool icon to the left of t
he course ID for the course you want to make available to students.
- Click the Make Course Available icon.
To view a movie that demonstrates this process, visit http://goo.gl/MnQw0. To view a
handout about this process, go to http://goo.gl/6Hc0W.
Why create a Blackboard course for every USC course?
In the event of a campus
closure or suspension of classes, the availability of courses in
Blackboard will help USC instructors connect with students and continue
teaching in a timely way.
 Merge Course Rosters: Do-It-Yourself Tool.
The roster merge tool enables USC instructors to combine Blackboard course rosters on their own.
Get more information about how you can merge course rosters at http://goo.gl/GkC51.
Course Copy: Move Content between Courses.
Want to copy content from one course to another? Visit http://goo.gl/UWqeN for step-by-step instructions.
My Courses Plus: Organize Courses; Make Courses Available to Students with Two Clicks.
The My Courses Plus module
allows instructors to view their Blackboard courses by semester. It also
enables instructors to make their Blackboard courses available (and
visible) to students with two clicks. Instructors can also access common
course tools such as the Grade Center and Send Email without opening
the course itself. Get more information about My Courses Plus at http://goo.gl/jNOVM.
Course Archiving: Coming Later in Fall 2011.
In support of USC's record
retention policies, the USC Blackboard support team will begin a
four-year cycle of course archiving by creating a copy of all Blackboard
course content and data from 2007 and earlier. This is in preparation
for removing these courses from the Blackboard system.
Look for more information about Blackboard course archiving in September 2011.
Blackboard Training
Movies
USC has created dozens of just-in-time, how-to videos that show you how to perform most of the tasks instructors and students want to do in Blackboard. To view the instructor movies, visit http://goo.gl/8vuJZ and to view the student movies visit http://goo.gl/E9Re5.
lynda.com also offers several hours of additional Blackboard 9 training movies for both instructors and students. Login to http://www.usc.edu/its/lynda and then search for "Blackboard 9 Essential Training".
Workshops
The Center for Scholarly Technology offers both face-to-face and online Blackboard training workshops on a variety of topics. For more information, or to enroll in a workshop, please visit http://cst.usc.edu/events/
Archived Recordings of Training Workshops for USC Instructors and Staff
For one-on-one or departmental consultation, to schedule a live training workshop for 10 or more people, or for assistance with setting up a Blackboard 9 course, please contact blackboard@usc.edu
lynda.com Online Tutorials
A comprehensive list of online video tutorials on Blackboard and other teaching with technology topics is available at http://www.usc.edu/its/lynda/ |
