Blackboard 9 @ USC


Help

Blackboard Help

Telephone

  • Call 213-740-5555 and choose option 3.
    ITS Customer Support Center Blackboard consultants are available via telephone 24 hours a day, 7 days a week.

Online

Email

Additional Support

Distance Education Network [DEN]

  • If you are a DEN student, you can access the DEN Blackboard system at den.usc.edu.
  • If you have any questions or problems with the DEN Blackboard system, please contact DEN at webclass@usc.edu or 213-821-1321.

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Instructor How-To Movies

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Blackboard Instructor How-To Movies

Getting Started

Adding Content to a Course

Managing Students and TAs

Collecting Papers and Assignments from Students

Posting Student Grades to Blackboard

 

Communicating with Students

Naming and Compressing Files

Printing

Miscellaneous

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Student How-To Movies

Blackboard Student How-To Movies

Course Navigation

Submitting Papers, Files, and Assignments

Communicating with Instructors and Students

Resolving Common Problems

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Instructor How-To Guides

Scroll down for Student How-To Guides

Blackboard Instructor How-To Guides [requires USC login]

Using Blackboard 9

 

Adding Content to a Course

Managing Students and TAs

Communicating with Students

Collecting Papers and Assignments from Students

Posting Student Grades to Blackboard

Assessing Students

Encouraging Peer Review

Miscellaneous

 

Managing and Organizing Content

Customizing a Course

Enhancing Communication with the Discussion Board

Enhancing Communication with Chat Sessions

Creating and Working with Groups

Instructional Design

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Student How-To Guides

Blackboard Student How-To Guides [requires USC Login]

Using Blackboard 9

Accessing Courses

Miscellaneous

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Instructor Workshops

Blackboard Instructor Workshops [Online]

New online workshops start each Tuesday

Workshops

Archived Recordings of Face-to-Face Workshops

For one-on-one or departmental consultation, to schedule a live training workshop for 10 or more people, or for assistance with setting up a Blackboard 9 course, please contact blackboard@usc.edu

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About Blackboard 9 @ USC

Blackboard is USC's e-learning platform. Instructors use Blackboard to post and distribute course content such as syllabuses and handouts; to communicate with students via announcements and email messages; to assess student learning through quizzes and online assignments; and much more. Over 2,000 instructors, 4,000 courses, and 27,000 students used Blackboard at USC during the spring 2009 semester.

During the summer of 2009, Information Technology Services upgraded Blackboard from version 7.3 to version 9.0. The new version offers significant improvements including social learning tools such as blogs and journals, Web 2.0 innovations such as a completely redesigned grade book, and integrated components such as quizzes and assignments.

Visit the Blackboard login page at blackboard.usc.edu to view a collection of how-to videos and written instructions related to new Blackboard 9.0 features as well as information about upcoming training workshops. If you have questions or concerns, please contact blackboard@usc.edu.

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How-To Movies How-To Guides Instructor Workshops Help