Setting Outlook 2002 to Filter Messages Tagged as Spam

This document provides instructions for setting Outlook 2002 to automatically filter messages tagged as spam by Brightmail AntiSpam software. You have the option of sending tagged messages to a specific folder for review or of automatically deleting messages tagged as spam.

Outlook Client Configuration

To filter mail tagged by Brightmail as spam, perform the following steps:

1. Launch Outlook.
2. From the Tools menu, select Rules Wizard .
3. Select the Inbox of the account you wish to set up filters for from the Apply changes to this folder menu.
4. Click the New button.
5. Verify that Start creating a rule from a template is selected.
   
   
   
6. If you would like to move the message to another folder, select the option to Move messages based on content.
7. In the Rule description section, click specific words. In the Search Text window, enter << SPAM? >> in the text field, click Add, and then OK.
   
   
   
   
8. In the Rule description section, click the specified link, select the appropriate folder, and click OK .
9. If you would like to delete the message, select the option Delete a conversation .
10. Click Finish.
11. Click OK .

The ITS Customer Support Center can assist you with setting up filters for your mail. However, consultants will not extensively troubleshoot filter rules, nor can they assist users who need finer rules than the common ones.

Users requiring assistance can either call the ITS Customer Support Center at 213-740-5555, or send an email to consult@usc.edu.