Local IT Support for Schools and Departments

Faculty and staff should consult the list below to identify the local IT contact for their schools or departments. In cases where the school or department maintains its own help desk, please contact the help desk first. In order to make corrections to this list, please email jenise@usc.edu.

Dornsife College of Letters, Arts and Sciences

John Parker
jrparker@college.usc.edu
ext. 08113
Contact Help Desk
Help Desk Phone: ext. 02775
Help Desk Email: clhd@usc.edu

The Graduate School

Laura Yoneda
lyoneda@usc.edu
ext. 09059

USC Professional Schools

Architecture, School of

Enrique Barajas
ebarajas@usc.edu
ext. 03602

Business, Marshall School of

Chris Coppa
coppa@marshall.usc.edu
ext. 15374
Please Contact Help Desk
Walk-in support: Hoffman Hall Room 300
Help Desk Phone: ext. 03000
Help Desk Email: helpdesk@marshall.usc.edu
Help Desk Forum: http://msbhelp.usc.edu

Cinematic Arts, School of

Jason Martinez
jmartinez@cinema.usc.edu
ext. 12762
Brian Hinton
bhinton@cinema.usc.edu
ext. 06608
Contact Help Desk (for faculty and staff only)
Help Desk Phone: ext. 06608
Help Desk Email: techsupport@cinema.usc.edu

Communication and Journalism, Annenberg School for

Frank Miuccio
miuccio@usc.edu
ext. 07276
Help Desk Phone: ext. 03901
Help Desk Email: asctech@usc.edu

Dentistry, School of

Tim Lee
timothml@usc.edu
ext. 15275
Help Desk Phone: ext. 15447
Help Desk Email: helpdent@usc.edu

Dramatic Arts, School of

Prakash Shirke
shirke@usc.edu
ext. 01288

Education, Rossier School of

Pixie Boyden, MIS Director
ext. 14186
Help Desk Phone: ext. 14188
Help Desk Email: rsoetech@usc.edu

Engineering, Viterbi School of

Michael Goay, IT Director, Viterbi Business Affairs
mgoay@usc.edu
ext. 06230
John Ng, IT Operations Manager, Viterbi Business Affairs
johnng@usc.edu
ext. 06200
Help Desk Email (for faculty and staff only): engrhelp@usc.edu
Help Desk ext. 00517
Help Desk Ticketing System: http://viterbi.usc.edu/servicedesk
Walk-in Support: Olin Hall (OHE) 330

ISI

Richard Nelson
rnelson@isi.edu
310-448-8600
Help Desk Phone: 310-448-8289
Help Desk Email: action@isi.edu

Fine Arts, Roski School of

Douglas Matthews
dougm@usc.edu
ext. 11414

Gerontology, Davis School of

May Ng
mayng@usc.edu
ext. 01727
Help Desk Phone: ext. 01722
Help Desk Email: schelin@usc.edu

Law, Gould School of

Raymond Flores
rflores@law.usc.edu
ext. 02571
Please Contact Help Desk
Help Desk Phone: ext. 02571
Help Desk Email: help@law.usc.edu

Los Angeles County + USC (LAC-USC Medical Center)

David Santiago
dsantiago@lacountyusc.org
323-226-2127
Help Desk Phone: 323-226-2100

Medicine, Keck School of

Benjamin McLarin
benjamin.mclarin@med.usc.edu
ext. 29916
Help Desk Phone: ext. 24444
Help Desk Email: helpdesk@med.usc.edu

Music, Thornton School of

(Faculty and staff only)
Andrew Maz
maz@thornton.usc.edu
ext. 07989

Pharmacy, School of

Bradley Sasaki
bhsasaki@usc.edu
ext. 21098
Help Desk Phone: ext. 20002
Help Desk Email: pharmit@usc.edu

Price School of Public Policy

James McPartlan
IT Director
CAL 130B
mcpartla@usc.edu
ext. 06081
Please Contact Help Desk (for faculty and staff only)
Help Desk Phone: ext. 02174
Help Desk Email: sppdmis@usc.edu

Social Work, School of

(Faculty and staff only)
Terris Wolff
twolff@usc.edu
ext. 12316
Help Desk Email: sowkmis@usc.edu

Other Units

Admission. See Enrollment Services

Alumni Relations

Wayne Agena, IT Manager
wagena@usc.edu
ext. 13157

Athletics, Intercollegiate

Daryl Lundy
dlundy@usc.edu
Help Desk Phone: ext. 11084
Help Desk Email: athtech@usc.edu

Audit Services. See Career and Protective Services

Auxiliary Services (USC Bookstore, USC Transportation, USC Housing, USC Hospitality, Radisson)

Frank Juarez
fjjuarez@usc.edu
ext. 11329
Service Desk phone: 213-821-1911
Service Desk Email: auxsupport@auxiliaries.usc.edu

Administration, Datacenter

Salvador Manzo
manzo@usc.edu
ext. 11368

Biokinesiology & Physical Therapy

Chad Louie
clouie@usc.edu
ext. 21819

Bookstore. See Auxiliary Services

Budget and Planning, Office of

Clyde Henry
chenry@usc.edu
ext. 04216

Business Services. See Career and Protective Services

Career and Protective Services

Sam Hinojosa II
sam@caps.usc.edu
ext. 07222
Please contact Help Desk
Help Desk Phone: ext. 06500
Help Desk Email: it@caps.usc.edu

Career Center

Jeep Hauser
jhauser@usc.edu
ext. 07636

Child Care Programs. See Human Resources Division

Civic and Community Relations. See University Relations

Compliance. See Career and Protective Services

Contracts and Grants. See Career and Protective Services

Credit Union. See USC Credit Union

Department of Public Safety (DPS). See Career and Protective Services

Emergency Planning and Fire Safety. See Career and Protective Services.

Employee Recruitment Services. See Career and Protective Services.

Engemann Student Health Center

Susan Biddlecomb
biddleco@usc.edu
ext. 08312

Enrollment Services

Michael Lin
sclin@usc.edu
ext. 08339
Contact Help Desk
Help Desk Phone: ext. 06587
Help Desk Email: esdit@usc.edu

Environmental Health and Safety. See Career and Protective Services.

External Relations. See University Relations

Facilities Management Services

John Muse, Associate Director, Business Information Systems
jmuse@fms.usc.edu
ext. 02831
Karen Wang, Programmer Analyst
kwang@fms.usc.edu
ext. 07934
Paul Flores, Computer System Consultant
paul@fms.usc.edu
ext. 02412
Help Desk: 01708

Financial Aid. See Enrollment Services

General Counsel. See Career and Protective Services

Hospitality. See Auxiliary Services

Housing Services. See Auxiliary Services

Human Resources Division

Ken Shibata
kshibata@usc.edu
ext. 18130

Information Security and Audit Services. See Career and Protective Services.

ISI. See Engineering, Viterbi School of

KUSC. See University Relations

Libraries. See USC Libraries

Occupational Science and Therapy Department

John Wolcott
wolcott@usc.edu
ext. 21539

Office of Senior Vice-President, Administration. See Career and Protective Services.

Professional Development. See Career and Protective Services

Registrar. See Enrollment Services

Risk Management and Insurance. See Career and Protective Services

ROTC

Cathy Des Lauriers
cathyd@usc.edu
ext. 11034

Student Affairs

Lloyd Price
lprice@usc.edu
ext. 11417
Help desk contact: Fay Johnson
fayj@usc.edu
ext. 05299

Trojan Services. See Auxiliary Services

University Advancement

Wayne Agena, IT Manager
wagena@usc.edu
ext. 13157

University Relations

Christine Murakami
cmurakam@usc.edu
ext. 06933

USCard

Bernie Moreno
uscardop@usc.edu
ext. 02042

USC Care

Benjamin McLarin
benjamin.mclarin@med.usc.edu
ext. 29916

USC Credit Union

David Scharer West
ext. 17139
Help Desk Phone: ext. 17200
Help desk email:it@uscreditunion.org

USC Libraries

Jeremy Wiemer
wiemer@college.usc.edu
ext. 02775
Please Contact Help Desk
Help Desk Phone: ext. 02775
Help Desk Email: clhd@usc.edu

Health Science Libraries

Ken Martin
kmartin@usc.edu
ext. 21114
Help Desk Phone: ext. 21968
Help Desk Email: medlib@usc.edu

USC Norris Cancer Hospital

Benjamin McLarin
benjamin.mclarin@med.usc.edu
ext. 29916

USC Norris Comprehensive Cancer Center

Benjamin McLarin
benjamin.mclarin@med.usc.edu
ext. 29916

USC University Hospital

Benjamin McLarin
benjamin.mclarin@med.usc.edu
ext. 29916

Workers Compensation/Disability. See Career and Protective Services