Local IT Support for Schools and Departments
Faculty and staff should consult the list below to identify the local IT contact for their schools or departments. In cases where the school or department maintains its own help desk, please contact the help desk first. In order to make corrections to this list, please email jenise@usc.edu.
Dornsife College of Letters, Arts and Sciences
John Parker
jrparker@college.usc.edu
ext. 08113
Contact Help Desk (For faculty, staff, and graduate students only)
Help Desk Phone: ext. 02775
Help Desk Email: clhd@usc.edu
The Graduate School
Laura Yoneda
lyoneda@usc.edu
ext. 09059
USC Professional Schools
Architecture, School of
Enrique Barajas
ebarajas@usc.edu
ext. 03602
Business, Marshall School of
Michael Urena
murena@marshall.usc.edu
ext. 01977
Please Contact Help Desk
Walk-in support: Hoffman Hall Room 300
Help Desk Phone: ext. 03000
Help Desk Email: helpdesk@marshall.usc.edu
Help Desk Forum: http://www.marshall.usc.edu/helpdesk
Cinematic Arts, School of
Jason Martinez
jmartinez@cinema.usc.edu
ext. 12762
Brian Hinton
bhinton@cinema.usc.edu
ext. 06608
Contact Help Desk (for faculty and staff only)
Help Desk Phone: ext. 06608
Help Desk Email: techsupport@cinema.usc.edu
Communication and Journalism, Annenberg School for
Frank Miuccio
miuccio@usc.edu
ext. 07276
Help Desk Phone: ext. 03901
Help Desk Email: asctech@usc.edu
Dentistry, School of
Tim Lee
timothml@usc.edu
ext. 15275
Help Desk Phone: ext. 15447
Help Desk Email: helpdent@usc.edu
Education, Rossier School of
Pixie Boyden, MIS Director
ext. 14186
Help Desk Phone: ext. 14188
Help Desk Email: rsoetech@usc.edu
Engineering, Viterbi School of
Michael Goay, IT Director, Viterbi Business Affairs
mgoay@usc.edu
ext. 06230
Help Desk Email (for faculty and staff only): engrhelp@usc.edu
Help Desk ext. 00517
Help Desk Ticketing System: http://viterbi.usc.edu/servicedesk
Walk-in Support: Olin Hall (OHE) 330
ISI
Richard Nelson
rnelson@isi.edu
310-448-8600
Help Desk Phone: 310-448-8289
Help Desk Email: action@isi.edu
Fine Arts, Roski School of
Douglas Matthews
dougm@usc.edu
ext. 11414
Gerontology, Davis School of
May Ng
mayng@usc.edu
ext. 01727
Help Desk Phone: ext. 01722
Help Desk Email: schelin@usc.edu
Law, Gould School of
Raymond Flores
rflores@law.usc.edu
ext. 02571
Please Contact Help Desk
Help Desk Phone: ext. 02571
Help Desk Email: help@law.usc.edu
Los Angeles County + USC (LAC-USC Medical Center)
David Santiago
dsantiago@lacountyusc.org
323-226-2127/5
Help Desk Phone: 323-226-2100
Medicine, Keck School of
Benjamin McLarin
benjamin.mclarin@med.usc.edu
323-442-9916
Help Desk Phone: 323-442-4444
Help Desk Email: helpdesk@med.usc.edu
Music, Thornton School of
(Faculty and staff only)
Andrew Maz
maz@thornton.usc.edu
ext. 07989
Pharmacy, School of
Chris Coppa
ccoppa@usc.edu
ext. 22136
pharmit@usc.edu
Policy, Planning, and Development, School of
James McPartlan
IT Director
RGL 242
mcpartla@usc.edu
213-740-6081
Please Contact Help Desk (for faculty and staff only)
Help Desk Phone: ext. 02174
Help Desk Email: sppdmis@usc.edu
Social Work, School of
(Faculty and staff only)
Terris Wolff
twolff@usc.edu
ext. 12316
Help Desk Email: sowkmis@usc.edu
Theatre, School of
Prakash Shirke
shirke@usc.edu
ext. 01288
Other Units
Admission. See Enrollment Services
Alumni Relations
Jason Gonzalez, Associate Director of Technology
jason.gonzalez@alumnicenter.usc.edu
ext. 15608
Athletics, Intercollegiate
Daryl Lundy
dlundy@usc.edu
Help Desk Phone: ext. 11084
Help Desk Email: athtech@usc.edu
Audit Services. See Career and Protective Services
Auxiliary Services
Frank Juarez
fjjuarez@usc.edu
ext. 11329
Service Desk phone: 213-743-2200
Service Desk Email: auxsupport@auxiliaries.usc.edu
Administration, Datacenter
Salvador Manzo
manzo@usc.edu
ext. 11368
USC Bookstore
Keith Heberling
Keith.heberling@usc.edu
ext. 04815
USC Hospitality
Dan Wheeler
dwheeler@auxiliaries.usc.edu
ext. 02243
USC Housing
Ruben Khudaverdyan
ruben.k@usc.edu
ext. X05336
USC Transportation
Frank Juarez
fjjuarez@usc.edu
ext. 11329
Service Desk phone: 213-743-2200
Service Desk Email: auxsupport@auxiliaries.usc.edu
Biokinesiology & Physical Therapy
Chad Louie
clouie@usc.edu
ext. 21819
Bookstore. See Auxiliary Services
Budget and Planning, Office of
Clyde Henry
chenry@usc.edu
ext. 04216
Business Services. See Career and Protective Services
Career and Protective Services
Sam Hinojosa II
sam@caps.usc.edu
ext. 07222
Please contact Help Desk
Help Desk Phone: ext. 06500
Help Desk Email: it@caps.usc.edu
Career Planning and Placement Center
Jeep Hauser
jhauser@usc.edu
ext. 07636
Child Care Programs. See Administrative Operations
Civic and Community Relations. See University Relations
Compliance. See Career and Protective Services
Contracts and Grants. See Career and Protective Services
Credit Union. See USC Credit Union
Department of Public Safety (DPS). See Career and Protective Services
Emergency Planning and Fire Safety. See Career and Protective Services.
Employee Recruitment Services. See Career and Protective Services.
Enrollment Services
KC Peterson
kcpete@usc.edu
ext. 05951
Contact Help Desk
Help Desk Phone: ext. 06587
Help Desk Email: esdit@usc.edu
Environmental Health and Safety. See Career and Protective Services.
External Relations. See University Relations
Facilities Management Services
John Muse, Associate Director, Business Information Systems
jmuse@fms.usc.edu
ext. 02831
Karen Wang, Programmer Analyst
kwang@fms.usc.edu
ext. 07934
Paul Flores, Computer System Consultant
paul@fms.usc.edu
ext. 02412
Help Desk: 01708
Financial Aid. See Enrollment Services
General Counsel. See Career and Protective Services
Hospitality. See Auxiliary Services
Housing Services. See Auxiliary Services
Human Resources Division
Ken Shibata
kshibata@usc.edu
ext. 18130
Information Security and Audit Services. See Career and Protective Services.
ISI. See Engineering, Viterbi School of
KUSC. See University Relations
Libraries. See USC Libraries
Occupational Science and Therapy Department
John Wolcott
wolcott@usc.edu
ext. 21539
Office of Senior Vice-President, Administration. See Career and Protective Services.
Professional Development. See Career and Protective Services
Registrar
Davey Lam
davylam@usc.edu
ext. 06586
Risk Management and Insurance. See Career and Protective Services
ROTC
Cathy Des Lauriers
cathyd@usc.edu
ext. 11034
Student Affairs
Lloyd Price
lprice@usc.edu
ext. 11417
Help desk contact: Fay Johnson
fayj@usc.edu
ext. 05299
Trojan Services. See Auxiliary Services
University Advancement
Wayne Agena
wagena@usc.edu
ext. 13517
University Park Health Center
Susan Biddlecomb
biddleco@usc.edu
ext. 08312
University Relations
Christine Murakami
cmurakam@usc.edu
ext. 06933
USCard
Bernie Moreno
uscardop@usc.edu
ext. 02042
USC Care
Benjamin McLarin
benjamin.mclarin@med.usc.edu
323-442-9916
USC Credit Union
David Scharer West
ext. 17139
Help Desk Phone: ext. 17200
Help desk email:it@uscreditunion.org
USC Libraries
Jeremy Wiemer
wiemer@college.usc.edu
ext. 02775
Please Contact Help Desk
Help Desk Phone: ext. 02775
Help Desk Email: clhd@usc.edu
Health Science Libraries
Ken Martin
kmartin@usc.edu
323-442-1114
Help Desk Phone: 323-442-1968
Help Desk Email: medlib@usc.edu
USC Norris Cancer Hospital
Benjamin McLarin
benjamin.mclarin@med.usc.edu
323-442-9916
USC Norris Comprehensive Cancer Center
Benjamin McLarin
benjamin.mclarin@med.usc.edu
323-442-9916
USC University Hospital
Benjamin McLarin
benjamin.mclarin@med.usc.edu
323-442-9916
Workers Compensation/Disability. See Career and Protective Services
Last updated:
November 08, 2011