Reconfiguring Your Exchange Email Account on Outlook 2011 for Mac

To correct your outgoing email address settings in Outlook 2011 for Mac:

1. Open Outlook.
2. Go to the Tools menu and choose Accounts.
3. Choose your USC email account on the Accounts screen.
4. In the E-mail Address field, change your email address from username@usc.edu to username@unit.usc.edu, where "unit" is the name of your school or department. (For example, an account holder at the School of Cinematic Arts would change his or her settings from ttrojan@usc.edu to ttrojan@cinema.usc.edu.)



5. Close the Accounts window to save this change.

Getting Help

For additional assistance with your email settings, including contacts who can help you determine your school's or department’s email server name, see the Local IT Support for Schools and Departments list. You may also call the ITS Customer Support Center at 213-740-5555 or send an email to consult@usc.edu to receive additional assistance.