Information Technology Services - Computing, Networking and Storage
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Setting POP Intervals

Email clients that can be configured to use the POP protocol to check mail generally allow you to set an interval for how often the email program checks the mail server for new mail. Because of high demand for resources on the email system, ITS limits the number of POP connections any particular client can make to 1 connection every 10 minutes.

This document details instructions for checking and adjusting your client's POP interval.

Eudora (Windows)

To check the POP interval:

  • In the Tools menu, select Options.
  • Click Checking Mail. If it is not already set, change the value in the Check for mail every field to 10 or more.

    eudoraCheckingMailOptions.gif

Eudora (Mac)

To check the POP interval:

  • From the Special menu, select Settings.
  • Click Checking Mail.

    eudoraCheckingMailSettings.jpg
  • If it is not set already, change the value in the Check for mail every field to 10 or more.

Outlook Express

To check the POP interval:

  • From the Tools menu, select Options and click the General tab, if it is not already selected.

    netscapeMailServerProperties.gif
  • If it is not already set, change the value in the Check for new messages every field to 10 or more.

Outlook 2003 and 2007

To check the POP interval:

  • From the Tools menu, point to Send/Receive and click Define Send/Receive Groups.
  • In the Group Name section, click the All Accounts group.
  • In the Setting for group "All Accounts" section, click Schedule an automatic send/receive for 10 minutes. You may enter a number that is between 10 and 1440.

    popinterval.gif
  • If it is not already set, change the value in the Check for new messages every field to 10 or more.

Netscape 6.x

To check the POP interval in Mail & Newsgroups:

  • From the Edit menu, select Mail & Newsgroups Account Settings.

    netscapeMNAccountSettings.jpg
  • Select Server Settings. If it is not already set, change the value in the Check for new messages every field to 10 or more.

Getting Help

The Customer Support Center does not support the use of the POP protocol for email clients. This document is provided to inform users how to modify their POP clients when warnings are received regarding excessive POP usage.



Last updated: Friday, June 19, 2009, 14:16PM PDT