Setting Up Outlook Express for the USC Network
This document explains how to set up Outlook Express to get and send mail from your account on email.usc.edu.
Setting Up a New Account
If you are using Outlook Express for the first time, the Internet Connection wizard will automatically begin. If this is the case, skip the first two steps listed below.
- From the Tools menu, select Accounts
- In the Internet Accounts window, click Add and select Mail...
- In the field Display Name, enter your full name, and click Next.
- Select the option I already have an e-mail address that I'd like to use, and enter your email address. Your email address should be in the format username@usc.edu
- Click Next.

- For the My incoming mail server is a: field, please select IMAP.
- For the Incoming mail server field, enter: email.usc.edu.
- For the Outgoing mail server field, enter: email.usc.edu
Note: If USC is not your Internet Service Provider (ISP), then you will need to enter the SMTP server of your ISP. If you do not know the name of the server, you will have to contact your provider for that information. - After supplying outgoing mail server, click Next.
- For the Account name field, enter your login name. This should be the same as your email address, without the "@usc.edu" suffix. (For example, if your email address is ttrojan@usc.edu your username is ttrojan
- You may choose to save your password in the Password field and click the Remember password check box.
Note: It is recommended that you do not save your password if multiple people have access to your computer. - Click Next and then click Finish to close the Internet Connection Wizard window.
- Click Close to close the Internet Accounts window.
Configuring Outlook Express for Transport Layer Security (TLS)
The following steps describe how to configure Outlook Express to use a Transport Layer Security (TLS) connection when sending email. Aside from establishing a secure connection to the email system, a TLS connection is required to send email over USC's wireless network or when using USC's outgoing mail server from a non-USC connection.
- Go to the Tools menu and click Accounts.
- On the Accounts screen, choose your USC email account and then click Properties.
- On the Properties screen, click the Servers tab.
- Check My server requires authentication under Outgoing Mail Server
- Click the Advanced tab.
- In the Outgoing Mail (SMTP) box, type 587 and check This server requires a secure connection (SSL).
- In the Incoming Mail (IMAP) box, type 993 and check This server requires a secure connection (SSL)
- Click Apply.
- Click OK to finish.
Reconfiguring Outlook to Access email.usc.edu
If you already have your mail account set up, follow these steps to configure Outlook Express for the new settings:
- Go to the Tools menu and click Accounts.
- On the Accounts screen, choose your USC email account and then click Properties.
- On the Properties screen, click the Servers tab.
- Check My server requires authentication under Outgoing Mail Server
- Click the Advanced tab.
- In the Outgoing Mail (SMTP) box, type 587 and check This server requires a secure connection (SSL).
- In the Incoming Mail (IMAP) box, type 993 and check This server requires a secure connection (SSL)
- Click Apply.
- Click OK to finish.
Subscribing/Unsubscribing to Folders
If you check your email for the first time, you may have noticed that some of your mail folders have disappeared. If this is the case, you will need to remap your folders in order to see your previous mailboxes. Or, if you have email stored in other IMAP folders besides the Inbox that you want to view, you may need to subscribe to them.
- Click the Tools menu, and select IMAP Folders.

- To subscribe/unsubscribe to a email folder, select the name from the listing and click Subscribe/Unsubscribe accordingly. Subscribed folders will have a folder-envelope icon placed next to them.
- Once you have finished configuring the email account, click OK to close the IMAP Folders window.
Creating New Folders
To create a new IMAP folder:
- Click the File menu, select Folder, and then select New.
- In the Create New Folder window, enter a new folder name, and select where you wish to create the new folder. For most IMAP users, this will be the name of the IMAP account, and the folder will be created on the email server.
- To create a folder on your computer, you may select Personal Folders from the Outlook Folders ,tree.
- Click OK to create the folder, and the Create New Folder window will close.
Last updated:
February 03, 2011