Information Technology Services - Computing, Networking and Storage

Job Description

Job Title:Student Technical Assistant
Category:Computer, Information Technology & Mathematical
Department/Office:ITS Technology Enhanced Learning
Campus/Location:University Park Campus
Job Type:Part Time :: On-Campus :: CWSP Not Required
Days/Hours:Monday - Sunday from 7am - 11:30am and graveyard shift
Duties/Responsibilities:ITS Technology Enhanced Learning provides technically advanced and welcoming learning environments for teaching and learning. Learning Environment Support seeks Student Technical Assistants to provide on-site support for three computing centers (SAL/WPH/KOH), and provide technical support for technology-enhanced classrooms. Duties include providing first-level support for classroom and Computing Center operations, monitoring the status of the rooms, troubleshooting computer and printer problems, troubleshooting classroom technical problems, assisting customers with printouts, reporting and escalating problems to supervisors, cleaning, and generally providing a welcoming environment for faculty and students. Student Technical Assistants work a variety of shifts, including overnight shift, evenings and weekends in addition to regular daytime shifts.
Qualifications:ITS Student Technical Assistants must have excellent customer service skills, verbal and written communication skills, must know how to use Revit general technical aptitude, good interpersonal skills, and a positive attitude. Student Technical Assistants must be able to work a minimum of 9 hours per week and complete mandatory training. Must be responsible; reliable, punctual, willing to adapt and learn, and able to work independently.
How to Apply:To apply, please visit the ITS homepage found at:

When to Apply : online any time

Contact : ITS Human Resources
(213) 740-2928

Return to Job List

Last updated: Friday, June 19, 2009, 14:57PM PDT