Configuring Your Email Client for Office 365

This page provides links to documentation on how to configure your email client to access your Office 365 email. You can set your email client to access your Office 365 email using either Exchange or IMAP settings.

Exchange Versus IMAP

There are several advantages to setting your email client up to use Exchange settings rather than IMAP settings. With Exchange, you need to know only your email address and password in order to set up your account; if you wish to set your account up using IMAP, you will need to know server information. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.

At this time, ITS supports both methods of setting up your account.

Setting Up an Office 365 Account Using Exchange

For documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page.

Setting Up an Office 365 Email Using IMAP

Below is information on configuring ITS-supported email clients to access your Office 365 account using IMAP. You will need to know your Office 365 email address, password, and the Office 365 server settings in order to successfully set up your email client. The Microsoft links below include information on how to find these server settings.

• Outlook 2007
• Outlook 2010
• Outlook 2011 for Mac
• Thunderbird (Windows and Mac)
• Apple Mail (Mac OS X 10.6 Snow Leopard, 10.7 Lion, and 10.8 Mountain Lion)

Getting Help

For assistance configuring your email client for Office 365, please call the ITS Customer Support Center at 213-740-5555 or send an email to consult@usc.edu.