Telephone Set Requirements and Prices

Departments can purchase new telephone sets directly from ITS for a one-time charge. Departments have the option of purchasing telephone sets from third-party vendors; sets must meet the standards below.

Requirements

As of January 1, 2006, ITS requires, for all ISDN services, the Tone Commander 6220 telephone set, which provides 20 multi-function keys. Departments requiring more than 20 multi-function keys can purchase the Tone Commander 6030X expansion module, which provides 30 additional multi-function keys.

The required telephone set for all AVAYA G3 digital lines is an AVAYA 2420. If a different set is preferred, the set must be compatible with an AVAYA G3 Definity PABX.

Any analog telephone set will work on an ITS-provisioned analog line, but it will not work with an ISDN or digital line. An ITS technician may need to configure the telephone set in order for the ISDN or digital line to work properly. Analog telephone sets are not covered under ITS-maintained Telephone Support.

Telephone Set Prices

The following rates apply when purchasing telephone sets from ITS. Departments that purchase telephone sets other than the models required by ITS must ensure that their telephone sets are compatible with the National ISDN and the Lucent 5ESS Custom ISDN.

Please contact the ITS Customer Service Center at 213-740-3814 for assistance with determining what type of system and building configuration you currently have.

Last updated: Wednesday, September 12, 2007, 11:40AM PDT