Intra-Building Network Support

Prior to the start of FY07, schools will have an opportunity to choose either to maintain their own building data network environment or to retain ITS to provide network support. Listed below are the types of network support, their cost per year, and the services provided. Regardless of the network support option selected, the installation or relocation of telephone or network connections, wiring upgrades, and other specialized services provided by ITS will be charged to the school based on the actual cost of each service.

• ITS-maintained Intra-Building Network Support
• School-maintained Intra-Building Network Support
• Multi-school-maintained Intra-Building Network Support

ITS-maintained Intra-Building Network Support

Beginning July 1, 2006, ITS will support your current and future building data network environment 24 hours a day, seven days a week for a 12% TCC surcharge. This fee is in addition to the Technology Connection Charge (TCC).

Listed below are the services covered by this network support option:

• Support to the jack in the wall;
• Switch maintenance;
• Security;
• Trouble reporting and tracking;
• Maintenance of the environments crucial to the health and stability of the network, including air conditioning, power conditioning and UPS in switch closets;
• Disaster recovery protection and system reliability and stability during power outages;

All network trouble reporting and tracking will remain the same as it is today.

The installation or relocation of telephones or network connections, wiring upgrades, installation of bandwidth upgrades, or other specialized services are not covered by this network maintenance option but may be purchased.

Assumptions under this option include:

• All policies and security will be maintained at the customer-port-connection level;
• All switch remediation and repairs will be maintained by ITS at no charge;
• All network moves, adds, and changes will be charged at current posted rates;
• Firewall services will be handled by ITS at the core of the network;
• ITS will take responsibility for base-building, IP-delivered network infrastructure connectivity (switch ports) for FMS, DPS, and USCard (HVAC, security cameras, card readers);
• ITS network connectivity will continue to offer switch diversity and network redundancy during campus power outages and network failures;
• All grid (jack) and wiring identification will be maintained by ITS.

After July 1, 2006, schools may change network support options by giving ITS six month's notice.

School-maintained Intra-Building Network Support

Schools that switch to School-maintained Intra-Building Network Support are responsible for the costs associated with maintaining and supporting their own network, as well as following the university's guidelines and standards of interoperability. Under this option, schools assume responsibility for maintaining their existing building switches and subsequent wiring to the jack in the wall, air conditioning, power, UPS, and security.

In order to deliver network connectivity, the school must provide and install a school-managed router and fiber connection. The fiber costs will be based upon the router connection speed and distance (fiber length) requirements. ITS will provide a Class 'C' Subnet, which includes 256 IP network addresses, as well as the subsequent core network connection (fiber), which will be billed on a true-cost basis. This fee is in addition to the Technology Connection Charge (TCC).

Assumptions under this option include the following:

• Building-to-building connectivity will be provided by ITS;
• ITS will charge accordingly for fiber installation;
• Ongoing maintenance of connectivity to the building is provided by ITS;
• All intra-building network maintenance and security are the responsibility of the unit or school;
• Back-door connectivity behind the building router is prohibited;
• Re-addressing of all machines in the building department is required;
• All university policies regarding the electronic communication infrastructure apply;
• Schools will provide their own DHCP services;
• Schools will take responsibility for FMS, DPS, USCard, and building infrastructure connectivity;
• All grid (jack), wiring identification, and tracking will be maintained by the school;
• Central network security will be maintained by ITS at the ITS router port that feeds the school's network (router) connection. If necessary, security may shut down the entire building feed without prior notice to protect the campus network from computer worms and viruses.

After July 1, 2006, schools may change their network support option by giving ITS six month's notice. Schools that choose to resume ITS-maintained Intra-Building Network Support may incur costs associated with meeting ITS requirements, including those for switches, cable, wiring, and upgrades.

Multi-school-maintained Intra-Building Network Support

Buildings occupied by multiple schools will have to establish a shared services agreement through which one school will take sole responsibility for the entire building's network support, as outlined in School-maintained Intra-Building Network Support.

In order to deliver network connectivity, the school assuming responsibility for the entire building's network support must provide and install a school-managed router and fiber connection. The fiber costs will be based upon router connection speed and distance (fiber length) requirements. ITS will provide a Class 'C' Subnet, which includes 256 IP network addresses, as well as the subsequent core network connection (fiber), which will be billed on a case-by-case basis. This fee is in addition to the Technology Connection Charge (TCC).

After July 1, 2006, schools may change their network support option by giving ITS six month's notice. Schools that decide to return to ITS-maintained Intra-building Network Support may incur costs associated with meeting ITS requirements, including those for switches, cable, wiring, and upgrades.

If multiple schools within the same building cannot come to an agreement, the school wishing to support its own network environment will have to establish its own infrastructure, separate from all the existing base infrastructure in the building, and will be responsible for all associated costs including, but not limited to, the router, switches, fiber, riser, station wiring, as well as air conditioning, UPS, power conditioning, and closet build-out as outlined in School-maintained Intra-Building Network Support. The remaining schools selecting ITS to support their network will fall under the guidelines outlined in ITS-maintained Intra-Building Network Support.