Yes | No Thanks | Maybe Later
Software Request Form (Instructional Labs / General Use Rooms)
This page outlines the process for requesting that new or upgraded software be installed in ITS managed rooms and labs. More detailed information can be found by visiting http://www.usc.edu/its/policies/procedures (See information in Section 6 Software Acquisition)
In addition, ITS requires you to review important prerequisite information located here.
Note: The first hour of software installation is free. Additional installation time will be assessed at $125/hr with a two-hour minimum charge. Within 5 days of receiving the request, ITS will contact the requester and the Senior Business Officer advising if their request will exceed the first free hour and provide an estimate of the hours required. A typical installation can take 3 or more hours depending upon the complexity and size of software package and time to create an installation that can exist in our security conscious environment. If a request is not completed within the estimated time, work will stop until authorization to resume is received from the department. Submission of this form to ITS indicates that you understand that any authorized hourly charges are due whether or not software installation is successfully performed.
Once you submit the form, several tests are done on the information provided. If there is a problem, you'll be taken to a new page with an explanation and the form filled out as you last submitted it for easy editing. This may take up to 2 or 3 minutes.
You can inform ITS of any changes that occur in the future by sending mail to its-software@usc.edu.
Last updated: Monday, August 03, 2009, 14:18PM PDT



