Bridged-Call Appearance – Multi-Appearance Telephone

This feature allows calls made to one telephone number to be answered by multiple telephone sets. You can use this feature to answer a call for someone who may have stepped away from their desk.

Using the Bridged-Call Appearance Feature

In order to have this feature add to your telephone, please contact the ITS Communications Services Group at 213-740-3814.

When the primary telephone set receives a call, the bridged call appearance flashes or rings on all the telephones that have been set up with this function. The call can be answered by anyone having a telephone with this function and handled as if the primary user were answering it. The maximum number of bridged appearances is 64.

Please note: Using this feature could constitute a HIPPA/privacy violation because the caller cannot be certain whom they will be speaking with when they call. Please check with your department before using this feature.

Getting Help

For additional assistance with this feature, please contact the ITS Communications Services Group (CSG) at 213-740-3814 or clarify-dispatch@usc.edu.