Hold

This function allows you to put your internal or external calls on hold. In most cases, your caller will hear music while on hold.

Using the Hold Function

Press the Hold button to place a caller on hold. Press the line that you put on hold to retrieve the call.

Getting Help

For additional assistance with this function, please contact the ITS Communications Services Group (CSG) at 213-740-3814 or clarify-dispatch@usc.edu.