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Disability Services

The USC Libraries is committed to providing access to research materials and computing resources for all members of the USC community, including those with disabilities. The library’s main disability services are facilitated by the Integrated Document Delivery (IDD) department for those who have disabilities that present barriers to library access. The Information Commons in Leavey Library also offers adaptive technology equipment, such as a Kurzweil Reading Edge machine, Dell Optiplex Gx240 and an electronic magnifier.

For information about accessible entrances to library buildings, see this page.

Eligibility

Any current faculty, staff, or student who has a USC library card and also has a disability that makes retrieving or photocopying materials difficult or impossible is eligible for service. Before submitting a request for materials students must obtain a letter requesting the service from the Office of Disabilities, Services and Programs (STU 301, 740-0776). This letter may be forwarded to the IDD office by 1) e-mail at idd@usc.edu, 2) US mail or campus mail, or 3) in person at the Leavey Library Circulation desk. Staff and Faculty may register directly with IDD.

Description of Service

At the request of a registered user, IDD will scan article from print journals or other non-electronic resources. Users will be notified by e-mail with a link to download the PDF scan of the item requested.

IDD can also retrieve standard circulating items from any USC library (excluding Law, Dental or Norris Medical Libraries). If USC’s copy is unavailable, the item will be ordered via interlibrary loan. Books may be picked up at Leavey Library, or upon request may be placed on the hold shelf at any USC library (excluding Dental, Law or Norris Medical Libraries). Books will be checked out to the borrower when placed on the hold shelf, and returns are the responsibility of the user. In all cases, if special circumstances exist, borrowers may contact IDD to discuss available options.

Submitting Requests

Requests can be submitted to IDD by registering and setting up an account in ILLiad, the department’s online request system.

Requests must include the library location and call number where the item is located and as much of the following as possible:
  • Book: author, title, publisher and date of publication
  • Journal Article: article author, article title, journal title, volume number, issue number, date and article page numbers

Please note that incomplete or inaccurate citations may delay the processing of an order. If you wish to communicate with us about an order, or have any questions about the program, please contact IDD at idd@usc.edu or (213) 740-4020.