Request Document Delivery or Interlibrary Loan »HERE
(213) 740-4020 | idd@usc.edu
Overview
The Integrated Document Delivery (IDD) team works with a global network of institutions to borrow, lend, and otherwise make available materials that support scholarly research for USC faculty, staff, and students. Interlibrary loan borrows books, dissertations, government documents, microforms and other loanable materials that are not owned by USC or are unavailable from USC's collection. Once received, articles are delivered online and physical items are made available at the Doheny Library Information Services desk.
In addition, IDD services provides articles and documents owned by USC Libraries through our Document Delivery service. The requests are scanned, converted to PDF format, posted on our server, and then delivered to the patron via a direct link in an email. Currently, the Document Delivery service is available to all USC faculty. Also, distance users enrolled in distance education courses such as the Distance Education Network or similiar program are eligible to receive article requests from USC-owned materials delivered directly to their desktop.. Please contact us if you are unsure if you currently qualify or have any questions about Document Delivery services.
Please note: IDD does not provide book or other physical item delivery at this time.
If you are new to IDD services, please review our Frequently Asked Questions page. When you are ready to request materials, please be sure to register with the IDD system with your current and complete information to ensure best quality service.
Turn-around Time for ILL Requests
ILL Article Requests: 48-72 hours
ILL Book Requests: 3-5 days
Article requests are delivered to the patron within 48 hours, although more time may be required if the item is from a journal or periodical that is rare or difficult to obtain. These requests are posted on our web server and the patron receives an email with a link to the file when the item has been delivered. Book or other physical items take anywhere from 3 to 5 days, although depending on the nature of the item and whether or not it can be obtained locally, it may take longer to receive it. Please contact us via phone or email if you need a more precise delivery time estimate.
Eligibility
Interlibrary loan services are designed to support teaching, research, artistic creation, professional practice and public service conducted by the university community including faculty, staff, and graduate and undergraduate students. See the Eligibility Requirements page for additional details.
As stated above, Document Delivery services is available to USC faculty and distance users enrolled in distance education courses such as the Distance Education Network or similiar program. Please contact us if you are unsure if you currently qualify or have any questions about Document Delivery services.
Please note: access to the ILLiad system and other IDD services may be suspended indefinitely if it is discovered that the service is being abused or instructions regarding the handling or return of borrowed materials are not being followed.
Materials Types
Most types of research materials can be obtained from our network of suppliers, but there are a few items that might be difficult to obtain through interlibrary loan. These include materials that are non-circulating at other participating institutions such as audio recordings, visual recordings, reference items, genealogical research materials, and current textbooks.
The National Interlibrary Loan Code prohibits us from ordering books or other physical items that are available in USC's collection, including those that are on reserve, non-circulating, or in use. Patrons are encouraged to use the recall option for materials that are currently checked out (see library Lending Policy). Interlibrary loan will only order materials that are not owned by the University Libraries, or, if owned by USC, are officially declared missing or lost in HOMER, or are more than 30 days overdue. If you are requesting lost or long-overdue materials owned by USC, please include a note in the field provided on the request form.
Interlibrary loan and Document Delivery requests must be submitted online using the ILLiad system request forms. First-time users are asked to create an account, which is separate from the user's library account. Access to the request form will be blocked if there is an item overdue or if there is a block on the library account.
For questions about using the interlibrary loan request form, please contact the Integrated Document Delivery department at idd@usc.edu.
Feedback about Document Delivery & Interlibrary Loan
If you would like to provide feedback about this or any service, please use Dear Library.