Leading High Performance Teams:
CreatingLoyalty and Retention through Employee Engagement
About the Trainer
Jeffrey Harris, MFT, CEAP, is a Program Manager for the Center for Work & Family Life.
He brings to the course eighteen years of experience as consultant on workplace behavior & employee assistance, and twelve years of management experience.
Who Would Benefit from this Course?
This workshop is designed for supervisors, managers, directors, chairs and deans who want to build employee loyalty and retention.
Employees who are highly committed to the work of your team will create more innovation, go the extra mile to contribute to the team’s success, and are less likely to leave. This occurs when highly committed employees offer their “discretionary effort,” described as voluntary effort given beyond the expectations of the job description.
Managers can create an environment that promotes discretionary effort and talent retention by adopting an approach called employee engagement.
This course will review the benefits of employee engagement efforts, and describe the manager characteristics that promote discretionary effort and employee retention.
Upon completion, class participants will be able to:
Define the business case for employee engagement
Identify employee actions associated with discretionary effort
List the manager characteristics that produce high impact on employee engagement
Describe the manager actions that build trust daily
Typically 60 minutes
Register Here for Upcoming Sessions
Noon to 1:00 p.m.
Keck Hospital, Silver Room in Norris Inpatient Tower