Contains teaching cases for use in an ERP course. General information on Teaching and Learning IS is available from ISWorld Net.
I will list any ERP related case link if someone emails me the author name, the case title, the case URL, and a link to any information you wish to share with the instructor (although students will visit this page). The content of this page is at the discretion of the editor.
I cannot make copies of these cases for you. However, for some cases you can obtain copies from Harvard Business School Press and Ivey School at Western Ontario [http://www.ivey.uwo.ca/cases/] or from the authors or sources mentioned.
Cases
Information
Flows in Manufacturing Under SAP R/3, Stanford OIT 13, Seungjin Whang,
Wendell Gilland and Hau Lee, June 1995Not an issues case. However, the case allows the ability to address issues concerning the flow of information and the representation of that information in an ERP system.
SAP
America Harvard 9-397-057, Artemis March and David Garvin, 1996Case provides an indepth understanding of the dominant ERP firm. The case allows access to understanding SAP's growth, what kinds of problems that SAP faced at the time and how they addressed those problems. This is a great case for use early in an ERP course to provide students with an understanding of a specific firm and the industry.
Vandelay
Industries, Harvard 9-697-037, Andrew McAfee and David Upton, 1996Case allows access to a wide range of issues. Provides access to the following (and many more) issues such as
Dow
Corning A, B, and C, Jeanne Ross, MIT, 1998.Sequence of cases that traces Dow Corning's implementation of SAP during the 1990's. Describes how the firm captured its learnings from the pilot implementation and successfully implemented SAP on a global basis. Describes some of the issues transitioning from R/2 to R/3.
Cisco
Systems, Inc.: Implementing ERP, Harvard 9-699-022, Mark Cottelear, Robert
Austin and Richard Nolan 1998.I have had some great discussions with this case. Allows access to a wide range of issues, in a firm that gathers great interest from most students.
Timberjack
Parts: Packaged Software Selection Project, Harvard 9-398-085, Darryl Romanow,
Mark Keil and Warren McFarland, 1998.Provides insight into the classic process of choosing software, with an application to ERP systems. Mentions Lawson, CA, Oracle and QAD. Done in the setting of a smaller company, and provides access to many issues regarding different company branches having the same software.
Siemens
Power Corporation I and II,
Sabine Hirt (see teaching
plan and class 11) and E. Burton Swanson, 1998Adopting SAP at Siemens Power Corporation. I is a great case to study some issues in risk management. II gets into project management and training.
Tektronix,
Inc.: Implementing ERP, Harvard, 9-699-043, George Westerman, Mark Cottelear,
Robert Austin and Richard Nolan, February 1999Allows analysis of stages vs. big bang and how to manage risk in ERP systems.
Harley
Davidson Motor Company: Enterprise Software Selection, Harvard 9-600-006,
Deborah Sole, Mark Cotteleer and Robert Austin, 1999.Provides real drill down into management issues in the process of actually choosing an ERP System. Case provides depth to a critical portion of the ERP life cycle.
Implementing
SAP R/3 at the University of Nebraska, Tim Sieber, Keng Siau, Fiona Nah
and Michelle SieberProvides some interesting data regarding implementation at a University and how the implementation took place. http://www.uncc.edu/icis99/program/TC9904.PDF
Sieber, T., Siau, K., Nah, F., Sieber, M., "SAP Implementation at the University of Nebraska," Journal of Information Technology Cases and Applications, Vol. 2., No. 1, 2000, pp. 41-72.
SAP Implementation
at Geneva Chemical, Anol Bhattacherjee, 1999A "freeware" case available at http://www.cob.asu.edu/fac/ABhatt/cases/Geneva.pdf
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This page is maintained by Daniel E. O'Leary oleary@usc.edu. This page was last updated on August 8, 2000. Although we will attempt to keep this information accurate, we can not guarantee the accuracy of the information provided. Users are advised to look at our disclaimer.