Enterprise Resource Planning Systems

Schedule

(An Evening Course with each class roughly 2.5 to 3 hours)

Part 1 -- "What's in there? How does it work? Who are the players?"

1. Introduction and Background

Lecture: My Background

Lecture: This Course

Lecture: Background: Reengineering, Relational Databases, Client Server, Processes & Flows - Best Practices, etc.

Read: Corporate Information Management (Harvard); Reengineer Work - Don't Automate, Obliterate (Michael Hammer, HBR); Desperately Seeking SAP Support

2. ERP Industry

Case: SAP America

Lecture: Big 5 ERP Firms and Industry

3. SAP Flows and "Expectations"

Case: Information Flows Under SAP

Case: Geneva Steel: Changing the Way Business is Done

Read: Silicon Valley on the Rhine (WSJ)

4. ERP Inputs and Outputs and Choosing Artifacts and Processes for ERPs

Lecture: ERP System Inputs and Outputs

Case: Vandelay (Packet)

5. Midterm Exam Due and Discussed (1/2)

Lecture: Choosing ERP Systems

Part 2 -- Hands on -- SAP (Motorcycle Problem) (5 Classes of Hands-On)

6. Hands On

7. Hands On

8. Hands On

9. Hands On

10. Hands On

Part 3 -- Implementation Issues

11. System Implementation Issues

Case: Seimens

Case: Quantum I

Mini Lecture: Big Bang vs. Phased Approach

12. Change Processes, Software or People

Case: Dow Corning 1 and 2

Case: Reengineering and SAP: Microsoft's SAP Implementation

13. Drill Down on a Subsystem of SAP and Emerging Issues

Case: ABB Industries: SAP and ABC

Lecture: Emerging Issues and Add-ons (TBHO)

14. ERP and Electronic Commerce and Other Emerging Issues

Lecture: ERP and Electronic Commerce

Lecture: ERP and Emerging Issues

15. Final Exam: Discuss Final Exam