Cases in Reengineering
This page is under construction. Watch for news
This page is maintained by Daniel E. O'Leary, University of
Southern California, 3660 Trousdale Parkway, Los Angeles, CA 90089-1421.
Please contact me with cases that you think should be added to
this page. For the time being I will list related links if someone
emails me information or
links to information they wish to share. The content of this page
is at the discretion of the editor.
The purpose of this page is to summarize cases available in
work flows and reengineering, and to make available other information
on reengineering.
A workshop, focusing on AI and Reengineering/Workflow Design
was held at AAAI in Portland on August 4, 1996.
Meetings and Calls for Papers -- Pages are under construction
Cases (These cases are NOT available from me.)
The best place to start is the "Sample Case Book,"
published by Harvard Business School Publishing, entitled Reengineering
the Organizations, edited by Richard L. Nolan, Donna Stoddard,
Thomas H. Davenport and Sirkka Jarvenpaa.
Other Cases
USAA: Business Process Review for the Great Lake Region, 1993,
N9-694-024
Van Leer Containers: Evaluating and Acquiring an Accounts
Payable Package, 1988, 9-188-063