PRIVACY NOTICE

Effective December 1, 2004
The Privacy Notice below governs your USCard account and any information you provide on our website.

CONTENTS:
USCard’s Commitment to Your Privacy
The Information We Collect
How We Use Information
Our Commitment to Data Security
How to Correct Your Information
How to Contact Us

OUR COMMITMENT TO PRIVACY
Information we collect, or correspondence we receive from the student is a component of the student’s education record. The University of Southern California maintains the privacy of student education records and allows students the right to inspect their education records as stated in the university’s Student Education Records Policy, consistent with the requirements of the Family Educational Rights and Privacy Act of 1974. The entire text of the university’s policy is located in the Office of the General Counsel and in the Office of the Vice President for Student Affairs. More information about USC’s policy on the privacy of education records is available online at http://www.usc.edu/dept/ARR/ferpa/.

Information we collect, or correspondence we receive from faculty and staff with regard to our Payroll Deduction offering is an individual consumer’s record. USCard Services maintains the privacy of employee transactions and allows employees the right to inspect their records as required by regulations governing both personnel practices and financial institutions. Questions or concerns you might have may be directed to the Office of Compliance, or USCard Services.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find we make it available on our homepage and at other points before we collect personally identifiable information, i.e., the account management services and meal plan administration sections.

We reserve the right to change or update this Privacy Notice at any time. Any such changes or updates will be effective immediately upon posting to this website. Further, your use of this site following such posting constitutes your acceptance of the Privacy Notice as so changed or updated. If we make material changes to this Privacy Notice, we will ask you to agree to the new terms by clicking on the acceptance of changes notification. If you choose not to accept amended terms of the Privacy Notice at that time, your access to on-line USCard Services will be disallowed.

THE INFORMATION WE COLLECT
This notice applies specifically to all information collected or submitted by USCard Services. It does not apply to other websites, or information collection efforts belonging to the University of Southern California. USC is the sole owner of all of the information USCard collects and maintains.

Through our account management service, you (or a guest authorized by you if your account is a student account) can review your account, and/or receive low balance warnings. The types of information displayed, or collected on these pages include:

Name
University ID Number
Email Address
Password

Through the “Add Funds” process you, the student, may add funds to your USCard account and authorize us to bill the value of the addition to your university student account. Information gathered to process this type of transaction includes:

Name
University ID
Password

Finally, USCard offers a credit card processing service by telephone using a prompt process to collect the following information:

Name
Credit Card Number
Expiration Date
Telephone Number
Deposit Value

In order to protect the security of credit card information, it is not stored on any servers after the transaction has been completed. The information collected is stored with daily transaction records by account number in physically controlled, locked space, and destroyed in compliance with the university’s policies on record retention and disposal.

We do not publish content directed at children or collect information from minors. No information may be submitted to us by persons under the age of 13, nor may persons under the age of 13 undertake transactions, or take other action on this site unless permitted by applicable law.

HOW WE USE INFORMATION
Any information you provide, or information provided when authorizing guest users may be stored on our secured web server, or a secure server administered by an authorized agent. The information will be available only to USCard employees, or their authorized agents as described below.

We use the information you provide only for the purposes of verifying that you are an authorized user when logging in, protecting against potential fraud, providing the USCard Account Management service, processing deposit requests, providing customer service and emailing notices about services and activity to you. We do not share information with outside parties but to the extent necessary to complete related requests we do work closely with other university departments, namely, Student Financial Services and University Payroll Services, or as required by applicable law or court order.

Any credit card information you provide will be used only to process a single transaction. You can also opt-in to the automatic recurring deposit process which only offers settlement to your university account. Your USCard account number (University ID Number) will only be displayed while you are signing on. Once you have signed on, all but the last four digits of these numbers will be masked. The password creation process does email a temporary password to you and you are encouraged to change it immediately upon receipt.

We never use or share the personally identifiable information provided to us in ways unrelated to the ones described above. Specifically, we will not provide your information to third parties for commercial purposes.

OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures which we regard as appropriate to safeguard and secure the information we collect and use both on-line and in our offices and customer service locations. We use encryption technology to protect the security of the information transmitted on our website. However, transmissions made by means of the Internet cannot be made absolutely secure. USC will have no liability for disclosure of data due to errors in transmission, or through the use of third party cookies or other devices on your computer. Once you leave our website, you will be subject to other privacy policies which may differ significantly from the policy described in this notice.

HOW TO CORRECT YOUR INFORMATON
If you believe any of the financial information regarding your account is incorrect, write us at the contact address below to preserve your rights. Refer to the Billing Rights contained within this website for more information. We must hear from you no later than 60 days after the date of the first statement on which the error or questioned transaction occurred. You may telephone our office, but doing so will not preserve your rights.

In your letter, provide us with the following information:

• Your name and account number
• The dollar amount of the suspected error
• A description of the error and explanation of why you believe it to be an error.

HOW TO CONTACT US
You can write to us:

University of Southern California
USCard Services
MC 1623
649 W. 34th Street
Los Angeles, CA 90089-1623

Or call us: (213)740-2044
Or email us: Use the “Contact Us” on our USCard Services website, or address, i.e., uscard@usc.edu.